You can expect to receive your order within 7-12 days after purchase. Processing time will take 1-3 days. Currently, we only support orders for the United States and United Kingdom.
The device should be inflated until the chin and head rest on the device, giving relaxation to the muscles in the cervical region. The collar pressure will be progressive. We recommend using 2 times a day, between 15 and 20 minutes. Be sure not to over-inflate!
You will need to pump about 50 times to have it minimally inflated. You may pump as much as needed for your own comfort, but it is generally recommended not to exceed more than 100 pumps.
Yes, but we only recommend doing so by hand with clean water and a small amount of detergent. Swish a piece of velvet clothing through the sudsy water by using gentle movements with your hand. Do this until the device is clean. Be careful not to wring, iron or tumble dry.
You may lay down for a brief period, but we don't recommend falling asleep with the device on. For best results, use it on a couch, chair or a sitting position for up to 20 minutes, twice per day.
We want you to be satisfied with your purchase! In the event that you are not, you may request a refund within 30 days of purchase. We also offer a 1 month-free replacement, as well as 100% money back guarantee on the product. However, you will be responsible for paying for your own shipping costs for returning the item.
