The device should be inflated until the chin and head rest on the device, giving relaxation to the muscles in the cervical region. The collar pressure will be progressive. We recommend using 2 times a day, between 15 and 20 minutes. Be sure not to over-inflate!
Yes, but we only recommend doing so by hand with clean water and a small amount of detergent. Swish a piece of velvet clothing through the sudsy water by using gentle movements with your hand. Do this until the device is clean. Be careful not to wring, iron or tumble dry.
We want you to be satisfied with your purchase! In the event that you are not, you may request a refund within 30 days of purchase. We also offer a 1 month-free replacement, as well as 100% money back guarantee on the product. However, you will be responsible for paying for your own shipping costs for returning the item.